Marketer of the Year, Library Journal, 2016 (Inaugural)

Accreditation in Public Relations (APR), Public Relations Society of America, 2011
Other:
- PRSA Charlotte Queen City PR Crown Award for Nonprofit Integrated Communications, 2017
- John Cotton Dana Public Relations Award, 2016 & 2006
- One Gold Award, one Honorable Mention; MarCom Awards, 2015
- National Association of Counties (NACo) Achievement Awards, 2016, 2015, 2014 & 2013
- Two Gold Awards, one Honorable Mention; Ava Digital Awards, 2015
- Two Platinum Awards, three Gold Awards, two Honorable Mentions; Hermes Creative Awards, 2014 & 2015
- Accreditation (Charlotte Preparatory School); Southern Association of Colleges and Schools, 2007
- Two Best of Show, four Honorable Mentions; Library Administration and Management Association, 2004-2006
- Two APEX Awards for Publication Excellence; Writing That Works, 2004-2005
- National Best in Show, Best in Class, three Excellence Awards and six Superior Awards; National Association of County Information Officers, 2005
- Gold Crown, three Silver Crowns; International Association of Business Communicators, 2002
- Completion of Mastery Program; Dorrier-Underwood Executive Training and Leadership, 2000