Marketing, Professional Articles, Professional Speaking, Training

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Customer Experience, Innovative Services, Leadership, Professional Speaking, Training, Uncategorized

Developing a problem-solving mindset

Instead of starting with all the reasons you can't do something, start with the assertion that you will do it. This thought popped into my mind the other say as I was thinking about the challenges faced by a client of mine. It reminded me of many times in my career when I would come… Continue reading Developing a problem-solving mindset

Professional Development

10 things cycling from Paris to London taught me about work

Also published on LinkedIn In August 2016, I flew across the Atlantic, joined up with a group of strangers, and rode a bike from Paris to London. I was not an experienced cyclist. I didn’t have a traveling companion. I was alone, the only American in a group of 20 Italians, Germans and Australians. Could… Continue reading 10 things cycling from Paris to London taught me about work