I was recently interviewed for the podcast “Business Resilience Decoded,” in which I spoke about the value of good crisis communications in libraries. I discussed the three major types of crises – immediate, emerging and sustained – and how to plan and respond to each. I also gave specific examples of each type from my experience as Marketing & Communications leader. I hope you have an opportunity to listen to this great interview with host Vanessa Vaughn.
Podcast Interview: “Crisis Communications For Public Libraries”
